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Privacy Policy

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1. Introduction

Zeus Electrical Contractors Ltd (“we”, “us”, “our”) is committed to protecting your privacy under the UK GDPR. This policy explains how we collect, use, store, and share your personal information when you use our services, contact us, or visit our website.

2. Data Controller

Zeus Electrical Contractors Ltd
8 Chater Street, Moulton, Northampton, NN3 7UD
📞 01604 644 776 · 📱 07939 171 437 · ✉️ enquiries@zeusec.co.uk
Trading since July 2021, NAPIT‑, TrustMark‑, SafeContractor‑ and JIB‑registered electrical contractor focused on domestic, commercial, emergency, and EV charger installations.

3. Personal Data We Collect

  • Contact forms & booking requests: name, email, phone, address, scope of work

  • Communications: info shared by email, phone, or in person

  • Website analytics: anonymised IP, browser/device, pages viewed, session durations via essential/performance cookies—no advertising or profiling cookies

4. Purpose of Processing

We use your data to:

  • Provide estimates, schedule and perform electrical services (MOTs, diagnostics, consumer unit upgrades, EV chargers, lighting, testing/certification, emergency repairs)

  • Send confirmations, reminders, certificates, and follow-up communications

  • Improve website and service quality via anonymised analytics

  • Fulfil legal, warranty, and insurance obligations

5. Legal Basis

  • Contractual necessity: to deliver services requested

  • Legitimate interests: to operate and improve our business

  • Consent: for optional follow-ups or marketing (if provided)

  • Legal obligation: to retain financial, warranty, and compliance records

6. Data Sharing

We never sell or rent personal data. Shared only with:

  • Service providers (hosting, email, analytics) under data-processing agreements

  • Legal, regulatory bodies, or insurers/warranty firms, when required

7. Cookies & Tracking

  • Essential cookies: required for form submissions and navigation

  • Performance cookies: anonymised analytics only (e.g. Google Analytics)
    No advertising or profiling cookies used

8. Data Retention

  • Client records: stored up to 7 years for legal or warranty needs

  • Analytics: session data deleted after 24 months; aggregated data kept as needed

9. Your Rights

Under UK GDPR, you have the right to:

  • Access, correct, delete, restrict, or move your data

  • Withdraw consent or object to processing
    Contact us using the details above to exercise these rights—complaints can also be raised with the ICO.

10. Security

We employ SSL encryption, secure hosting, firewalls, and staff training to protect data. While comprehensive, no system is entirely invulnerable.

11. International Transfers

All personal data is hosted and processed within the UK—no overseas transfers occur.

12. Policy Updates

We may periodically update this policy. The “Effective Date” will reflect changes. Continued use of our website indicates acceptance.

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